Use a specific reference

Begin with the product reference and a photograph of the version you want. State the desired color and quantity for each variant. If your request involves customization, distinguish the changes from the standard product. A supplier can give a more meaningful answer when the requested item is unambiguous.

Specify the finished product

List the dimensions you need and ask which measurements include the pot, container or supporting stem. Confirm the material of the main components and the number of pieces in the selling unit. If a photograph shows a complete arrangement, state whether you want that whole arrangement or individual stems.

Separate sample approval from the bulk order

Ask for a sample and agree which features it should represent. Record its reference, color, measurements and packaging. Confirm how the supplier will handle differences between the approved sample and the supplied goods. This is a practical ordering question rather than a claim that every factory follows the same process.

Compare the complete cost

Request separate figures for the goods, packaging changes, shipping and other quoted services. Include the destination country and relevant delivery details. Ask the supplier to state the quotation currency, validity period, minimum order and estimated lead time. Avoid comparing one delivered total with another supplier’s factory-only item price.

Keep the response structured

Use one comparison sheet for all suppliers. Mark unanswered questions clearly and ask for clarification before choosing. THAOWEB’s inquiry form collects the item, quantity and project details on the current page; a final quotation still needs confirmation of the exact specifications and delivery terms.

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